Raw hair refers to human hair that is completely natural and unprocessed meaning it has never been chemically treated, dyed, bleached, steamed, or altered in any way after being cut from the donor. The hair is typically collected directly from a single donor, so all strands maintain their natural texture, color, and cuticle alignment, which helps reduce tangling and keeps the hair soft and durable. Because it remains in its original state, raw hair reflects the donor’s natural pattern (straight, wavy, or curly) and behaves much like your own hair would.

•  ARE YOU NEW TO 100% RAW HAIR?

Before purchasing, we encourage you to read each product description carefully. Authentic Raw Hair is completely unprocessed and requires proper care and maintenance, as it behaves differently than chemically processed hair. For the best experience and longevity, please refer to our Raw Hair Care Guide before purchasing.

• CAN I USE SILICONE MIX ON MY RAW HAIR?

Please avoid using Silicone Mix on your raw hair, as it can cause dryness, brittleness, and excessive shedding over time.

• WHAT IS THE DIFFERENCE BETWEEN RAW HAIR AND VIRGIN HAIR?

Raw Hair is 100% unprocessed human hair collected from a single donor. Because it has never been chemically altered, it offers exceptional longevity, versatility, and the most natural appearance. While it requires more maintenance, it can provide many years of beautiful wear with proper care.

Premium Virgin Hair is high-quality human hair that has undergone minimal processing while maintaining its softness, strength, and natural beauty. It offers excellent durability, requires less maintenance than raw hair, and provides exceptional styling versatility.

Elite Single-Donor Virgin Hair represents our highest tier of virgin hair. Carefully selected from a single donor, it offers enhanced consistency, fullness, longevity, and a more natural appearance than traditional virgin hair. It combines the ease of virgin hair with many of the premium qualities customers appreciate in raw hair, making it an excellent choice for those seeking exceptional performance with less maintenance.

• HOW LONG WILL MY RAW HAIR EXTENSIONS LAST?

With proper care and maintenance, our Raw Hair is designed to provide many years of beautiful wear. Because authentic raw hair has no predetermined lifespan, its longevity depends entirely on how it is cared for.

• CAN I COLOR MY RAW HAIR EXTENSIONS?

Our raw hair extensions are 100% unprocessed human hair, capable of achieving any color or bleach level you desire. For best results, we recommend working with a professional stylist or experienced colorist. Hair coloring is a delicate process, and improper techniques can compromise the hair’s integrity.

• CAN I COLOR MY VIRGIN HAIR?

Yes, absolutely! Our virgin hair takes color and bleach exceptionally well. However, please note that once it has been treated in any way, it is no longer considered virgin.

We strongly recommend consulting a professional stylist or experienced colorist for any coloring services, as hair coloring is a delicate process. Improper application can result in damage if not done correctly.

• WHAT IS THE DENSITY OF OUR WIGS?

Each of our wigs includes a minimum of four bundles. Bundle counts are carefully customized for each unit to guarantee the best results. With our meticulously crafted units, you’ll never need extra bundles, regardless of length.

16"-30" Wigs = 1 Frontal + 4 Bundles 

• HOW SHOULD I CARE FOR & MAINTAIN MY RAW HAIR EXTENSIONS?

Please refer to our Raw Hair Care Guide

• HOW SHOULD I MAINTAIN MY VIRGIN HAIR?

Please refer to our Virgin Hair Care Guide. 

• DOES THIS HAIR SHED?

It is normal for hair that has been manufactured and stitched onto a weft to experience minimal shedding. This shedding is minimal and will not significantly affect the hair’s overall density or volume.

• CAN THE WEFT BE CUT?

If you cut your tracks, some shedding may occur because the weft becomes exposed, making strands more likely to slip out. To minimize shedding, we recommend sealing the wefts after cutting.

• HOW OFTEN DO YOU RESTOCK?

Our goal is to restock one to two times each month, so your favorites are always available.

• WHAT SHIPPING METHOD DO YOU USE?

Orders are shipped fully insured with tracking and signature confirmation. Please refer to our Shipping Policy for current shipping methods and delivery timeframes.

• CAN I MAKE CHANGES TO MY ORDER?

 To ensure your order is processed and shipped as quickly as possible, we are unable to make modifications after payment has been completed.

• DO YOU OFFER WHOLESALE?

Yes, wholesale pricing is available for orders of 5 or more wigs or 10 or more bundles. For more information, please email us at info@thehairfeen.com

• DO YOU HAVE A QUESTION THAT DOES NOT APPEAR IN OUR FAQ?

Still Have Questions?

We're happy to help.

If you have additional questions, please visit our Contact page or reach out via email or text. We'll be happy to assist you.